PR- We, the Grand Anse Bus Owners Association – GBOA, will like to take this opportunity to assure and inform the General Public that we DO NOT condone, encourage, or accept any form of anger and or aggression towards passengers under ANY circumstance by any of our members.
These behaviors actions and practices are against our Code of Ethics and are dealt with severely once brought to our attention.
However, we will like to note that upon the completion of our Internal Investigations into the video making its rounds on all Social Media Platforms, as well as meeting with the driver in question, we have come to the conclusion that although the aggression was not warranted nor represented the Association and our Nation properly, the fee which was quoted by the driver for the transportation services rendered was correct and in keeping with the standardized fees of the GBOA.
As a direct result, we stand behind him in that REGARD ONLY and all of our members in the collection of the CORRECT FEES for all services rendered to the General Public.
Furthermore, we would like to take this opportunity once more to encourage all bus owners and drivers to have their required PRICE LIST clearly displayed inside of their buses for all passengers to see in order to avoid any further conflict and or disputes.
The GBOA is further requesting that you, our Valued Customers kindly verify the price of your trip with the bus driver and or conductor where applicable before embarking on your journey in an attempt to avoid any further dispute.
Lastly, moving forward we the GBOA will like to encourage the General Public; our Valued Customers, to look for and travel on buses that are branded with the Association’s Logo which is located on the front left side of the bus.
All buses carrying the same are members of the association and as such, they will be penalized and dealt with accordingly for the violation of all the Association’s Code of Ethics and approved Government pricing once reported to the association by you our Valued Customers.
Our direct line of contact via direct call or WhatsApp where you can report any issue, dispute or price discrepancies is (1473-410 7011) or email at firstname.lastname@example.org
It is the aim of the Grand Anse Bus Owners Association- GBOA, to continually improve and provide better quality transportation services to you our valued customers plying the Grand Anse Bus Route.
Thank You Again For Your Continued Support.