(BBC) — Hackers were able to remotely install surveillance software on phones and other devices using a major vulnerability in messaging app WhatsApp, it has been confirmed.
WhatsApp, which is owned by Facebook, said the attack targeted a “select number” of users, and was orchestrated by “an advanced cyber actor”.
A fix was rolled out on Friday.
The attack was developed by Israeli security firm NSO Group, according to a report in the Financial Times.
On Monday WhatsApp urged all of its 1.5bn users to update their apps as an added precaution.
The attack was first discovered earlier this month.
It involved attackers using WhatsApp’s voice calling function to ring a target’s device. Even if the call was not picked up, the surveillance software would be installed, and, the FT reported, the call would often disappear from the device’s call log.
WhatsApp told the BBC its security team was the first to identify the flaw, and shared that information with human rights groups, selected security vendors and the US Department of Justice earlier this month.
“The attack has all the hallmarks of a private company reportedly that works with governments to deliver spyware that takes over the functions of mobile phone operating systems,” the company said on Monday in a briefing document note for journalists.
Who is behind the software?
The NSO Group is an Israeli company that has been referred to in the past as a “cyber arms dealer”.
Its flagship software, Pegasus, has the ability to collect intimate data from a target device, including capturing data through the microphone and camera, and gathering location data.
“The company does not operate the system, and after a rigorous licensing and vetting process, intelligence and law enforcement determine how to use the technology to support their public safety missions. We investigate any credible allegations of misuse and if necessary, we take action, including shutting down the system.
“Under no circumstances would NSO be involved in the operating or identifying of targets of its technology, which is solely operated by intelligence and law enforcement agencies. NSO would not or could not use its technology in its own right to target any person or organisation.”
Who has been targeted?
According to Facebook’s latest figures, WhatsApp has around 1.5bn users worldwide.
Amnesty International, which said it had been targeted by tools created by the NSO Group in the past, said this attack was one human rights groups had long feared was possible.
“They’re able to infect your phone without you actually taking an action,” said Danna Ingleton, deputy programme director for Amnesty Tech.
“There needs to be some accountability for this, it can’t just continue to be a wild west, secretive industry.”
On Tuesday, a Tel Aviv court will hear a petition led by Amnesty International that calls for Israel’s Ministry of Defence to revoke the NSO Group’s licence to export its products.